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Window Genie

WHO ARE WE?

For more than 25 years, Window Genie has been the sole leader in the national, residentially-focused window cleaning market. Built on a powerful culture and a proven, professional system, Window Genie does more than clean windows - they build winning businesses.

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Window cleaning is an often overlooked niche in the $51 Billion-a-year cleaning industry. Cleaning is one of the highest-rated segments in the franchise industry, and cleaning-related franchises are highly sought after because they are low-investment, have high customer demand, do well in all types of economic conditions and have a solid track record of success.

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Window cleaning, window tinting, gutter cleaning, and pressure washing offer a significant advantage over the other types of cleaning businesses, since they require fewer employees. Window cleaning doesn't require special skills or experience - anyone with great people skills, a strong work ethic and a desire to succeed has the opportunity to build a successful and profitable business with a Window Genie franchise.

Why US?

TOP BUSINESS BENEFITS

• Executive Ownership Model

• Family-friendly schedules

• High potential margins

STRIKING NUMBERS

• 130 franchise locations in the U.S.

• 30M+ total services performed

• 145 U.S. markets in service and counting

PROTECTED TERRITORIES

• Plenty of white space and room to grow

SMALL FOOTPRINT

• Low overhead, no initial office space required

SIMPLE OPERATIONS

• Cash business, limited receivables

• Model designed to encourage customer loyalty

MULTIPLE SERVICE VERTICALS

• A service for every season & bundling potential

OPERATIONAL & MARKETING TOOLS

Franchisees market their business through digital advertising, ie. PPC, SEO, social media ads, 3rd party lead aggregators (Angie's List, Home Adviser, etc.) direct mail campaigns, etc. Window Genie's corporate marketing team manages all of the listing and advertising placements for each of their owners, helps owners set a local advertising budget to maximize each lead source, and provides a detailed monthly breakdown of ROI from each lead source, cost per click, click to call rate, etc.

Window Genie is also part of the Neighborly family of brands. When a new Window Genie location is launched, an email campaign is sent out to the existing customers for the other Neighborly brand customers within the territory - introducing them to the Window Genie brand, services offered, and an introductory discount to use the service for the first time.

Support

Training:
Length of training: 2 weeks

Window Genie has an extensive at-home pre-training process for owners to begin setting up the business. This includes building a 12 month operational budget, developing a local marketing plan, ordering truck and equipment, vehicle wrap installation, etc.

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New owners attend 1 week of business management training in Cincinnati, OH learning all of the financial, marketing, and operations systems of the business.

Window Genie then sends a Field Training Specialist (FTS) to the franchisee's location 1 week before Grand Opening to train the owner and the first 2 technicians on all of the core services of the business through 5 days of hands-on training.

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Day in the life

Window Genie owners focus on 3 main activities on a daily basis:

1. Sales & Estimating - this is the customer facing part of the business. Meeting with customers, quoting jobs, looking for up-sell opportunities, getting customers set up on repeat service plans, etc.

2. Team Management - daily schedule, daily team huddles. "Creating a Culture of Excellence"

3. Networking - BNI, Chamber of Commerce, local Neighborly owners, Realtors, Property managers, etc.

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